General terms and conditions

By agreeing to booking confirmation with any of our Losmen surf camps you also agree to our terms and conditions as set out below.

All rates quoted are subject to availability and alteration. All special offers quoted are limited and subject to availability and may be subject to a minimum night stay.

While every effort has been made to ensure the accuracy of all information, our Losmen surf camps will not accept liability for any errors or omissions and reserves the right to change information and descriptions of listed rooms and package products.
 
Guaranteed reservations
Your Personal details and booking deposit  payment are taken at the time of booking for guarantee purposes only.  All reservations made on this website can be guaranteed by way of booking deposit payment via secure payment provider Pay Pal.

Links to third party websites
Links that feature on this website are links to other sites that we believe may be of interest to you. By providing these links we are not endorsing or recommending such sites or the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to or from any other website. 

Our Losmen properties will not be held  liable nor are they responsible for any damage/loss to any personal effects,  illness, injury or loss of life caused whilst in transit or for the duration of guests stay at any of our losmen properties.

We reserve the right to terminate any persons stay due to illegal ,criminal or anti-social behaviour.

CANCELLATIONS AND REFUNDS:
Any cancellation must be communicated in writing to us at least 8 weeks prior to arrival. Cancellations made after this period will result in full forfeiture of the deposit paid. Deposits are only fully refundable if cancellation occurs 12 weeks or more prior to arrival.

In the event of Travel delays or cancellations caused by natural disasters, civil commotion, terrorism, acts of god etc. We are not liable in any circumstance to reimburse the guest for any out of pocket expenses as a result.

Bookings from guests under the age of 18 will not be accepted unless they are accompanied by a parent or guardian.

Our Losmen will endeavour to provide assistance to any guest to the best of it’s responsibility but in no way accepts any responsibility for guest actions.

Our Losmen is not liable for any internet or computer related issues that may occur at the Losmen.

Our Losmen reserves the right to amend travel schedules due to adverse/unsafe weather conditions, safety issues or situations beyond our control at its absolute discretion.

We reserves the right to alter the Terms and Conditions at it’s absolute discretion.

Costs not included in Price: Transportation cost to and from the airport in Bandar Lampung, spending money, additional food, drinks and airport departure taxes.